Recent Nominations

    Thank you for nominating our wonderful staff. We are extremely proud and would like to share some of their fantastic stories.



    Victoria Ward Team | Clinical Matron | Victoria Ward

    My family member has been on Victoria Ward for over one month and the staff have been amazing! The care and respect Jack, Mandy and Hannah have given Elsie is fantastic, even when she wasn't the easiest of patients! Jack always brings a smile to Elsie's face, even during difficult times. Mandy ha...
    Category: CARE (Representing our Trust Values)

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    Labour Ward Team - RHCH | Maternity Services - Labour Ward (Internal)

    In January, I was looked after in the Butterfly Suite (20/1/19 - 21/1/19), following devastating news about my baby. The care I received during my stay was absolutely incredible. Every single person I encountered was very sensitive to the situation, empathic, caring, lovely and made such an awful ...
    Category: Above & Beyond

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    St Cross Ward Team | St Cross Ward

    This is my third stay on St Cross Ward and every time the staff go out of their way to make sure you have a comfortable, stress free stay. They are always efficient and cheerful, even when run off their feet. They keep you informed of your treatment and put to rest any fears you may have. I trave...
    Category: CARE (Representing our Trust Values)

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    Mr Nick Wilson | Consultant Surgeon | Vascular Surgery

    May I thank Mr N Wilson and his team for the care I received while is hospital, which was arranged by Mr Wilson. He was very helpful in explaining what was going to happen, plus the follow-up after surgery! Thank you.
    Category: Customer Care

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    Dr Duncan McLean | Short Stay Ward

    Urology Department Team | Clinical Nurse Specialist | Urology Department RHCH

    As a very retired patient I was anxious regarding urology procedures. May I now record that in all the very busy department I received such kindness, professionalism, care and diplomacy. On 5 September 2018 - visit to the excellent X-ray Department prior to the Cystoscopy Team, Duncan McLean and N...
    Category: Customer Care

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    Mrs Sally Ayres | Emergency Nurse Practitioner | Emergency Department

    Sally was exceptional with my five year old, Sienna, after she broke her wrist. She made a huge impression in such a short space of time. Sally met with us to take some notes on the incident, she liaised with the registrar and plastered my daughters arm. Her communication skills were excellent. She ...
    Category: Above & Beyond

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    Sarah Waugh | Ward Clerk | Shawford Ward (Internal)

    I would like to nominate Sarah for a WOW! award. Since starting on Shawford Ward she has just fitted in with the team and always worked above her ward clerk post. She always goes above and beyond in ensuring that patients get the care by helping the running of the ward alongside nurses, carers etc. ...
    Category: Above & Beyond

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    Mr Daniel Marsland | Consultant | St Cross Ward

    Whilst under the care of Daniel Marsland at RHCH, it was my daughter's Harvest Festival. (I had never been able to attend before as it always fell on a day I worked). I was waiting to hear back from Mr Marsland with information about my foot and had mentioned the Harvest Festival to his Secretary,...
    Category: Customer Care

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    Urology Department Team | Clinical Nurse Specialist | Urology Department RHCH

    I have been admitted here twice, the staff are amazing and very helpful. They are always there when you need them, the night staff are very helpful as well, and that is why I would like to nominate the Urology Department for a Wow! Award.
    Category: CARE (Representing our Trust Values)

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    All of the nursing team looked after me very well and made the whole experience bearable. We had some great laughs during the therapeutic chats. They all deserve a medal. They got me through the physical pain of infection and the mental anguish of the anticipated operation. Thank you nursing tea...
    Category: CARE (Representing our Trust Values)

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    Mr William Meacock | Consultant | Wainwright Eye Unit

    Outpatients Department Team | Nurse Specialiast | Outpatients Department AWMH

    The eye assessment team with Mr Meacock at Andover's Outpatient's Department on 22 January 2019, were exceptional in efficiency, friendliness and quality of care. Thank you.
    Category: Customer Care

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    Michael Whale | Emergency Nurse Practitioner | Emergency Department

    A dazzling display of humanity in the heat of the frontline. Supreme personalized bedside manner of reassurance and an ability to connect with warmth, plus pain free professional skills I trusted immediately. This demonstrated on two different occasions, a year apart, proves it was no fluke. He i...
    Category: Above & Beyond

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    Anna Murphy | Treatment Centre

    I found Anna on the Treatment Centre caring, understanding and not afraid to make a joke. She made my stay in hospital a little easier.
    Category: CARE (Representing our Trust Values)

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    I cannot nominate one actual person because in my mind it wouldn't be fare, the care given by everyone on the ward was brilliant. If I should happen to have to visit this unit again, my mind would be happier knowing the care was so good - thank you to all concerned.
    Category: Customer Care

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    Mrs Andrea Burgess | ENT

    Pearl Fletcher | Healthcare Assistant | ENT - Outpatients RHCH

    Pearl made the whole process efficient, calming and friendly, she always approached with a smile and a joke. Thanks to all the incredible team and Mrs Burgess in surgery, who stayed on longer than expected to complete my surgery after travelling all the way from Bristol. Many thanks again, and esp...
    Category: Customer Care

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    Mrs Victoria Radford | Colorectal Nurse Specialist | Wainwright Ward

    All the staff on Wainwright Ward were brilliant, but for me Vicki stood out. Always with a smile and happy to help or talk. Kind and gentle - lovely personality and made me feel like a human.
    Category: Customer Care

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    Claire Moss | Staff Nurse | Treatment Centre - Short Stay Surgical Unit

    During my time on Ward E in the Treatment Centre all the staff looked after me very well but Claire was exceptionally good at her job, managing over 10 patients with just one other trained nurse. She worked tirelessly with a smile on her face all the time. One patient got very upset about not bein...
    Category: Above & Beyond

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    All the staff on the Treatment Centre - Short Stay Surgical Unit are very helpful and have a good understanding of their patients' needs and wishes.
    Category: Customer Care

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    Ines Damasceno | Staff Nurse | Bartlett Ward

    This lady is a credit to you. I was feeling super anxious and quite distressed. The aforementioned staff member went out of her way to reassure me and ensure I was comfortable. She was warm natured, kind, caring and professional. Bartlett Ward is lucky to have such a special nurse working in it....
    Category: Customer Care

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    Jo Manners | Healthcare Assistant | Bartlett Ward (Internal)

    Jo has started on the level 3 apprenticeship and has shown great enthusiasm and commitment in progressing with her allocated tasks for the apprenticeship. She never complains about the work and will always ask for help if she is unsure. The quality of her pieces of work have been amazing and has ma...
    Category: Above & Beyond

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    Oliver Dew | Healthcare Assistant | Kemp Welch Ward

    I observed Oliver helping the lady in bed 15 who was quite upset and confused. He was so patient and kind. He really went out of his way to listen and talk to her to reassure her. What I thought was so lovely was he went and found her some bananas which she'd been asking for and showed that nothin...
    Category: Above & Beyond

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    Emergency Department Team RHCH | Clinical Matron | Emergency Department

    I was in the Emergency Department with a suspected stroke. This was my first experience of the NHS in this situation and I would be grateful if you would pass on my grateful thanks to all the staff on duty that day for the care received. It felt very personal. Afterwards, trying to analyse the se...
    Category: Customer Care

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    Emergency Department Team RHCH | Clinical Matron | Emergency Department

    Lizzie Carter | Emergency Nurse Practitioner | Emergency Department

    I am writing to bring the attention of senior management to the exemplary care that was afforded to me on Tuesday 15 January 2019, by Emergency Department staff - from the paramedic who escorted me through the hospital to the ED reception after I arrived at the wrong door; to the receptionist on the...
    Category: Customer Care

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    Twyford Ward Team | Clinical Matron | Twyford Ward

    John Duffy | Medical Consultant | Twyford Ward

    I am writing to express my sincerest thanks for the way you took care of me during my recent spell in hospital. From the moment I arrived in the Emergency Department to the day I was discharged I felt in safe hands. Suffering a stroke is a frightening experience but your dedication professionalism...
    Category: Customer Care

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    Miss Claire Smith | Clinical Matron | 251 Respiratory (Internal)

    I would like to nominate Claire Smith for a WOW! award as I felt she went above and beyond in supporting me during a difficult time in my personal life. She is my ward manager and during this difficult time she contacted me most days to ensure I was ok, supporting me, ensuring I got better without a...
    Category: Above & Beyond

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    Mrs Florine Carlo | Associate Practitioner | Bartlett Ward

    Florine was very thorough, very knowledgeable and gave excellent care. I immediately felt confident and safe when she was looking after me. She supported me through a traumatic, frightening time and I felt very grateful for her presence on the ward.
    Category: Customer Care

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    St Cross Ward Team | St Cross Ward

    I am so happy with the way all the staff are good at what they do - they made me feel so welcome and comfortable, all in all perfect!
    Category: Customer Care

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    Maud Hedman | Patient Service Administrator | Maxillofacial/Oral Surgery Unit

    Maud was extremely helpful and thoughtful when helping me sort out a prescription problem. She did not give up until it was solved.
    Category: Customer Care

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    All the health care team have all been super kind for my stay here. They attended to all my needs and didn't lose patience with me after my 100th question/request.
    Category: CARE (Representing our Trust Values)

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    Joshua McKie | Lead Pharmacist | Pharmacy Department RHCH (Internal)

    Josh is a great asset to Shawford Ward. He is always friendly and enthusiastic. He goes above the beyond to help with medication issues, participates on ward rounds, preempts discharges to get patients home faster, and is generally great to have around. Thank you Josh!
    Category: Above & Beyond

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    Karen Cole | Staff Nurse | Kemp Welch Ward

    I was a patient on Kemp Welch Ward with anxiety and pain due to a condition that I have and a new condition! Karen was my guardian angel. Her dedication to the care of not just me, but all the patients on the ward is exemplary! I breathed a sigh of relief when she came on duty everyday and felt s...
    Category: Above & Beyond

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    Mrs Aneta Jandura | Domestic Assistant Bank | Facilities - Domestic Services (Internal)

    Aneta is very hard working, nothing is ever too much trouble. She is kind and compassionate with the patients; a patient left a Christmas card as Aneta had been so kind whilst she was being cared for on ATL. The ward always looks immaculate and patients regularly comment on this. We want to recog...

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    Kingfisher Ward Team | Clinical Matron | Kingfisher Ward AWMH (Internal)

    Mrs Stacey Gillard | Staff Nurse | Kingfisher Ward AWMH (Internal)

    Laura Patterson | Staff Nurse | Kingfisher Ward (Internal)

    A cardiac arrest occurred on Kingfisher Ward on 4 January 2019, at 7.30pm. I would like to nominate Stacey and Laura and the late team who successfully resuscitated the patient without any medical or senior staff on duty. Aas we know successful cardiac arrests are low and the fact that this was su...
    Category: Above & Beyond

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    St Cross Ward Team | St Cross Ward

    All the staff on this ward were fantastic, they were friendly, caring and attentive. They did their best to make you happy and comfortable. Everyone was approachable and nothing was too much trouble. Thank you!
    Category: Customer Care

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    Brooke Norman | Student Nurse | Twyford Ward

    I would like to nominate Brooke on Twyford Ward. My mother, Edna Drayton, was on Twyford Ward, she had a stroke. Brooke was very helpful in every way, nothing was too much trouble for her. My mother was in hospital at Winchester hospital from 21 November 2018 to 11 December 2018. Brooke listened...
    Category: CARE (Representing our Trust Values)

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    St Cross Ward Team | St Cross Ward

    My nomination is for all the staff in St Cross Ward as they were all so caring, pleasant and attentive, and I was well looked after before, during and after my carpal tunnel decompression operation. I have nothing but praise for all the staff I have come across during various visits.
    Category: CARE (Representing our Trust Values)

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    Elisabeth Marshall | Emergency Department

    My mum had a nasty fall before Christmas on the Isle of Wight and we came up to the Emergency Department as she is still in a lot of pain with it. We came across a lovely Emergency Nurse Practitioner called Liz who was so kind and caring and she explained everything to Mum in a really calm and info...
    Category: Customer Care

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    Jacqueline Cupitt | Staff Nurse | Urology Department RHCH

    Jackie was on duty when I came round from my op. I had to stay in overnight. She was extremely kind to my wife and then to me throughout the night. In the early morning she was so gentle in changing my dressing and inserting a catheter. Nothing seemed to be too much trouble or hurried.
    Category: Customer Care

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    Miss Jade Barnes | Healthcare Assistant | Nick Jonas Ward - Cancer Services

    Jade Barnes works in the Oncology Unit I attend in the Nick Jonas Ward. After twenty three years in banking, the last ten as an Area Manager looking after Bank Managers, I know excellent service when I see it. Jade is so very helpful and goes out of her way to help make sure I am taken care of. L...
    Category: Customer Care

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    McGill AAU Team | McGill Acute Assesment Unit

    I would like to nominate the whole team for their unfailing patience and kindness. I have been here from the early house of Christmas morning which is not a pleasant time to be in hospital, but the care and listening skills of the staff, and persistence in treating me and trying to find out what is...
    Category: Above & Beyond

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