Recent Nominations

    Thank you for nominating our wonderful staff. We are extremely proud and would like to share some of their fantastic stories.



    Miss Sarah Pike | Senior Physiotherapist | Therapy Services RHCH (Internal)

    Sarah was not on call overnight, however, due to not being able to get in contact with the person on call she kindly came in to attend to a very sick patient.
    Category: Above & Beyond

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    Kim Sheil | Doctor | Victoria Ward

    Dr Sheil has looked after my mother in law on two wards now. On Victoria Ward she was our main point of call regarding her care and treatment. Her communication skills are exemplary and she is able to put people at ease when communicating, a skill that is difficult in stressful times. She continues...
    Category: Customer Care

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    Maternity Department Team | Maternity Services

    Exceptional service! throughout my pregnancy, birth and being a new mum, the entire of Florence Portal House has been incredible, from antenatal all the way through to the assisting staff who make lovely hot drinks. I want to say a huge thank you to you all, especially the following Midwives; Sal...
    Category: Above & Beyond

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    Northbrook Ward Team | Clinical Matron | Northbrook Ward - Children and Young People's Unit

    My daughter 'Areej' (2 years) was recently admitted to the Northbrook Ward following severe tonsillitis. This is our second admission to Northbrook Ward over last ten days. It was initially with my daughter Lujain (6 years) with severe asthma and bronchelitis, which required continuous monitoring ...
    Category: Above & Beyond

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    Adrian Jeffery | Domestic Stores Supervisor | Facilities - Domestic Services

    On 1 October 2018, my partner Edward Fitsall was admitted to McGill AAU and I became aware of Adrian on 2 October when he came to offer breakfast for Edward. He was bright and smiling and even though Edward was very poorly at the time it lifted me to have someone so nice talking to me. Then Edward w...
    Category: Customer Care

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    Dominic Elkins | Pharmacy Procurement and Homecare Manager | Pharmacy (Internal)

    Dominic is a great team player. Despite having a full workload himself, he doesn't hesitate to help anyone who comes to him with a problem. I am part of a different sub-team within Pharmacy, who has been grateful to be on the receiving end of his helpful can-do attitude and good sense of humour. H...
    Category: Above & Beyond

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    Michael Steward | Healthcare Assistant | Freshfield Ward

    I would like to nominate Michael for a WOW Award as his involvement in the care of my mother Maureen during her stay in Freshfield ward really was above and beyond. His care, patience, respect, support, advice, empathy and attitude toward our family and my mother, who had unfortunately become very ...
    Category: Customer Care

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    Mylie McCartney | Clinical Nurse Assistant | Bartlett Ward

    Mylie is always smiling and always very caring, she treats all the patients and visitors on Clarke Ward with care and respect.
    Category: CARE (Representing our Trust Values)

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    Mrs. Chantelle Bedford | Healthcare Assistant | 251 Cardiology

    Nothing was too much trouble for Chantelle. As a healthcare professional myself, I can say that she has provided excellent care and support for my father in law following his stroke. She deserves much more than just recognition!
    Category: Above & Beyond

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    Lesley Standen | Maternity Support Worker | Geoffrey Hammond Ward

    Les epitomises everything that is amazing about the NHS: at a time when we were frightened and in need of support during our son Noah's treatment, she was calm, warm, practical and incredibly generous with her time and support. She fed our son, supported us and was a source of incredible wisdom and...
    Category: Above & Beyond

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    Miss Sian Evans | Senior Physiotherapist Paediatric Physiotherapy | Paediatrics Therapies (Internal)

    Mrs Hannah Clarke | Paediatric Physiotherapy Team Lead | Paediatric Therapies (Internal)

    Sian and Hannah were asked to see a very poorly paediatric patient in ED at RHCH. Despite a very stressful situation, they remained calm and managed a very stressful situation with the utmost professionalism. Once the patient became stable they then continued to treat him in ITU for most of the af...
    Category: Above & Beyond

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    Short Stay Surgical Unit Team | Ward Sister | Treatment Centre - Short Stay Surgical Unit

    The whole team have shown kindness to me and given me their time and energy. Nothing has been any trouble, everyone has been perfection. Thank you so much!
    Category: Customer Care

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    Colebrook Unit Team | Deputy Team Leader | Colebrook Unit

    I am sorry, this nomination is long overdue. I attended the Colebrook Unit from 12 March to 25 April, five days a week, then weekly until 27 June 2018. From the onset they were lovely. The level of support, reassurance, understanding and clinical explanations were exemplary. It became evident th...
    Category: Above & Beyond

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    Miss Emma Rampton | Deputy Sister/Charge Nurse | Treatment Centre - Short Stay Surgical Unit

    Mrs Claire Moss | Staff Nurse | Treatment Centre - Short Stay Surgical Unit

    Both Emma and Claire went that much further in all they did to ensure I was comfortable, made aware and felt safe. They always did their job with great humour and sensitivity, that meant I could approach them with any concerns. Thank you both for making a highly stressful time way more bearable.
    Category: Above & Beyond

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    Mrs Jumai Olufadi | Integrated Midwife Maternity Nursing | Geoffrey Hammond Ward

    Jumai spent time with both my husband and I, allowing us to go through the notes of my daughter's birth, as I was struggling with flashbacks. Thank you. I can sleep again!
    Category: Above & Beyond

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    Wainwright Eye Day Case Unit Team | Wainwright Eye Day Case Unit (Internal)

    Thank you so much for giving my very sore eye a quick check up last week. I know you were busy with a clinic, the drops worked and it feels 100% better! Thanks again - it's lovely to know your colleagues care.
    Category: CARE (Representing our Trust Values)

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    Kemp Welch Ward Team | Kemp Welch Ward

    Every member of staff has been so wonderful, very kind and caring. I have no faults in any of the services I have been given. Thank you so much to everyone!
    Category: Customer Care

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    Elena-Daniela Joita-Ciobanu | Staff Nurse | Kemp Welch Ward

    I am very difficult to get blood from or to put in a cannula and the lovely Daniela managed it very gently. Really made me feel at ease. The whole team from Reception to ward staff, Doctors and Surgeons, have all been so kind and sympathetic with what is a bit of an embarrassing problem - Thank yo...
    Category: Above & Beyond

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    McGill AAU Team | McGill Acute Assesment Unit

    Last week, Thursday 6 September to be exact, I visited my GP (Alresford) over some heart concerns. Within no time at all I was in your hospital, checked out and through a very thorough consultation and on my way home. I have to give the utmost praise for a very well managed process and first class s...
    Category: Customer Care

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    Victoria Ward Team | Clinical Matron | Victoria Ward

    I am not sure what to say or really how to say it, so I will just come out with my feelings as I think of them. I was a patient in Winchester Hospital from Saturday afternoon (8 September) until yesterday (12 September). I went through the Emergency Department, McGill and ended up on Victoria Ward....
    Category: Customer Care

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    McGill AAU Team | McGill Acute Assesment Unit

    I am not sure what to say or really how to say it, so I will just come out with my feelings as I think of them. I was a patient in Winchester Hospital from Saturday afternoon (8 September) until yesterday (12 September). I went through the Emergency Department, McGill and ended up on Victoria War...
    Category: Customer Care

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    Emergency Department Team RHCH | Clinical Matron | Emergency Department

    I am not sure what to say or really how to say it, so I will just come out with my feelings as I think of them. I was a patient in Winchester Hospital from Saturday afternoon (8 September) until yesterday (12 September). I went through the Emergency Department, McGill and ended up on Victoria Ward....
    Category: Customer Care

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    Mrs Lavinia Dugdale | Staff Nurse | Treatment Centre - Short Stay Surgical Unit

    I was recently a patient in the Short Stay Surgical Unit and received excellent care from all members of the medical team and cleaning staff. Lavinia's care was particularly outstanding, very professional indeed and caring and filled me with confidence as one of her patients. For this reason, I wo...
    Category: Customer Care

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    The Clifton Ward | Clinical Matron | Clifton Ward

    Staff showed a lot of care and understanding, whilst being under a lot of pressure. I was particularly impressed by how they treated all patients with an exceptional level of dignity and compassion. Keep up the great work!
    Category: Customer Care

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    St Cross Ward Team | St Cross Ward

    The team are excellent for care, pain relief, hygiene, physio and friendliness. One factor beyond their control which I wish to comment on is the length of time the Pharmacy team take to provide medication, over 6 hours so far - stopping my discharge.
    Category: CARE (Representing our Trust Values)

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    Lucy Steward | Deputy Sister | St Cross Ward

    Lucy Steward is the complete ward sister - she works tirelessly and has full knowledge of everything happening on her ward. Because of her attitude, which is fantastic, the people in her ward react wonderfully and are 100% behind her. She is careful and considerate and an icon for everyone to work...
    Category: Above & Beyond

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    Simon Carlton | Clinical Nurse Assistant | St Cross Ward

    At a time when I was nervous going to theatre, he took time to find out my interests, chat to me about them and make me feel at ease, as a friend would.
    Category: Customer Care

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    St Cross Ward Team | St Cross Ward

    I am sorry that I do not know the names of any of the staff on St Cross Ward, they were all just so kind and caring. They made my stay pass quickly, they were all kindness itself. Every one of them deserves an award!
    Category: Above & Beyond

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    Wainwright Eye Day Case Unit Team | Wainwright Eye Day Case Unit

    I was treated individually all the way through the operation. The whole team are friendly, professional and very helpful and informative. A super group of folk lead by Mr Meacock!
    Category: CARE (Representing our Trust Values)

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    Therapy Services Team | Therapy Services RHCH

    The Admin/Reception team have been professional, helpful and approachable above and beyond what is expected. On my first appointment I was extremely nervous about being referred by orthopaedics and wasn't sure what to expect, but right from checking in the reception staff were encouraging and helpe...
    Category: CARE (Representing our Trust Values)

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    Kim Sheil | Doctor | Victoria Ward

    Kim was on night duties while I was in Kemp Welch Ward and could not have been more cheerful or helpful. She did everything with a smile and with much compassion, and on a very difficult and demanding ward. She made a big difference to me.
    Category: Customer Care

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    Ms Claire Buckland | Deputy Sister | Mount Ward

    Very pleasant experience made much better by the kind and caring attitude of Claire. Nothing was too much trouble. She really put my mind at ease. Everything was explained really well.
    Category: Customer Care

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    Freshfield Ward Team | Freshfield Ward

    Kim Sheil | Doctor | Victoria Ward

    My husband, Ivor Foreman, has been long term on Freshfield Ward and we have found the whole team have been exceptional in the care he has received. Dr Kim Shiel has been very approachable, easy to talk to and very understanding about the situation my husband found himself in. Therefore, we would l...
    Category: CARE (Representing our Trust Values)

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    Mrs Rachael Russell-Rye | Senior Sister | Anaesthetics

    Rachael has been charming and helpful and great fun - I've had all my questions answered and explained in detail. Thanks a million!
    Category: Customer Care

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    Countess of Brecknock Hospice Team | Countess of Brecknock Hospice

    The whole team from Matron, Doctors, Sisters and Staff Nurses, HCAs and Volunteers, showed my Uncle care, compassion and encouragement during his stay for pain control and prepared him for discharge to a nursing home. They could not do enough to make sure their patients are comfortable and cared fo...
    Category: Customer Care

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    St Cross Ward Team | St Cross Ward

    Lucy, Simon Carlton and the team made my stay extremely comfortable. Nothing was too much for the team, and they took time to explain everything to make my stay and discharge relaxing and comfortable.
    Category: CARE (Representing our Trust Values)

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    Maternity Department Team | Maternity Services (Internal)

    I would like to thank all the staff in theatre on 13 September 2018, who supported me and cared for me during and after my c section. I was so nervous but everyone in the room was friendly, kind and reassuring, and I have nothing but positive memories about our daughter's birth. It was such an incr...
    Category: Customer Care

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    Jana Mckean | Staff Nurse | Victoria Ward

    Jana recognised a patient having a stroke within minutes of its onset, alerting the Doctors. This meant that the patient was seen by the Stroke Co-ordinator within 30 minutes of onset, allowing the patient to get the best treatment. If she hadn't acted so promptly then this wouldn't have been poss...
    Category: Above & Beyond

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    Joanne Toolan | Student Nurse | Women's Health Unit

    Jo is a wonderful, caring nurse who looked after my partner, Lawrence, and his visitors extremely well. She was patient and informative at a worrying time for us all. Jo took the time to find out about Lawrence and his family and it was great to hear that Jo knew who we were as that meant that Law...
    Category: Customer Care

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    Claire Williams | Medicines Information Pharmacist | Pharmacy (Internal)

    Claire completed a Trust wide audit of missed doses of medications. I was then asked to collate and review the information for the Basingstoke site. The audit data Claire provided to me was clear, concise, easy to understand, and broken down ward by ward. The time Claire spent on this data co...
    Category: Patient Safety

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