Recent Nominations

    Thank you for nominating our wonderful staff. We are extremely proud and would like to share some of their fantastic stories.



    Venessa Addo | Staff Nurse | Ward C3

    George Horner | Student Nurse | Ward C3

    Venessa and George 22/11/18, suggested pain relief and worked wonders, thank you for so many days 10 out 10 pain then this lovely lady suggested suppositories. George, trainee student had excellent manners.
    Category: Customer Care

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    George Horner | Student Nurse | Ward C3

    I would like to nominate George. George has treated me with the utmost care and dignity throughout my time on Ward C3. George is a very kind and caring person and I am sure he will go on to do great things in his future career. I wish George the best of luck in all that he does. Good Luck!
    Category: Customer Care

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    Venessa Addo | Staff Nurse | Ward C3

    Venessa is a credit to the hospital, excellent nurse, understanding, reassuring, gentle and kind.
    Category: Customer Care

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    Venessa Addo | Staff Nurse | Ward C3

    She has great customer service, welcomes you with a smile and she goes above and beyond the care for her patients and is always ready to support and guide where needed.
    Category: Above & Beyond

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    Ward C3 Team | Ward C3

    All staff of C3 have been so kind and caring to me, in every possible way I thank them dearly, every one.
    Category: Customer Care

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    Ward C3 Team | Ward C3

    During my stay I was looked after in a very professional manner by all the members of ward C3 staff. At all times I felt secure and reassured. All staff regardless of status are prepared to be totally flexible and support each other at all times.
    Category: Customer Care

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    Sini George | Staff Nurse | Ward C3

    Sini is amazing. She was there to support me when I was in pain/upset. She has a very friendly smile on her all the time she is working. Makes you feel at ease. Thank you.
    Category: Customer Care

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    MRI Department Team - BNHH | Radiology - MRI

    Roberto Villela | Radiology Care Assistant | Radiology

    Following respiratory difficulties and swallowing problems I was invited to attend the MRI/CT unit on 14 November for a chest/abdo with contrast examination. To say the least I was nervous, apprehensive and concerned about the unknown procedure that awaited me. My fears proved to be unfounded. I ...
    Category: Customer Care

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    Rotherwick Foundation Cardiac Unit Team | Rotherwick Foundation Cardiac Unit

    I would like to thank all of the doctors and nurses and ward staff that gave such genuine professional care and consideration to my Wife, Mrs Rita Shuttleworth during her stay in the Rotherwick Foundation Cardiac unit on the 20th November 2018. Whilst you hear of the devastation that the NHS cut ba...
    Category: Customer Care

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    Homecare Team - HHFT | Palliative Care (Internal)

    I am nominating the HHFT homecare team who provide care at the end of life in the community. Despite several vacancies in the team they have worked together to find a creative solution to ensure that the patients care has rarely been compromised. They have changed their days off, worked flexibly, an...
    Category: Above & Beyond

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    Diagnosis and Treatment Centre Team | Clinical Matron | Diagnosis and Treatment Centre (DTC)

    The staff of the DTC ward made me feel welcome and comfortable from the start. They are attentive, obliging and efficient throughout my stay. Especially, Clare, Amanda, Bindu, Justice and Aaron. I also want to mention the surgeon Alex, who did my laparoscopy.
    Category: Customer Care

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    Ward C3 Team | Ward C3

    Coming from a secure forensic site, our services users often come with complex needs. Hannah in particular, but each time the whole ward in general, give our service users excellent care. Thank you.
    Category: Customer Care

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    Women's Health Unit Team | Clinical Matron | Women's Health Unit

    Outstanding care from all people involved with my care. They have all gone out of their way to help and reassure me.
    Category: Customer Care

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    Craig Effer | Service Delivery Manager | I.T. Department (Internal)

    Dean Ruff | Desktop Delivery Supervisor & Technical Project Manager | I.T. Department (Internal)

    Lee Tigwell | Service Delivery Engineer | I.T. Department (Internal)

    I would like to nominate Lee, Dean and Craig for going above and beyond our IT services under-pi, so much of what we do and we only really notice how much we need them when there is a problem. I have had lap top issues and these gentleman have been helpful, responsive and resolved the problem swift...
    Category: Above & Beyond

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    Women's Health Unit Team | Clinical Matron | Women's Health Unit

    Staff in here made the whole process a lot easier for me and my husband even in a very difficult situation. We are very grateful for the love, care, support and empathy we have received from each and every member of staff. If only there was an option to select multiple categories, then I would have...
    Category: Above & Beyond

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    Jonathan Brennan | Appointments Clerk - NP | Outpatients (Internal)

    Booking Office Team - Medicine (Internal)

    Jonathan and the medicine booking team have gone above and beyond in helping the Dermatology Admin Team stay on top of their 2WW and large number of routine referrals. Plus, they are consistently helpful especially with short notice changes to clinics and have helped keep control of our long waiter...
    Category: Above & Beyond

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    Laura Muratu | Healthcare Support Worker | Bank

    Always makes you smile even if you're having a bad day. Helps you overcome what may be faced in the future with a warm environment (amazing to chat to) gives good advice and will do so much to help the people in her care. Thank you for helping me when many wouldn't have.
    Category: Customer Care

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    Ward D1 Team | Clinical Matron | Ward D1

    Just to say a big thank you for all your help and support on my recovery; what great staff members. Not only to the staff on D1 but everybody to the pre op nurses, housekeeping staff, doctors , theatre staff making me feel at ease when going down to theatre and in recovery.
    Category: Above & Beyond

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    Daisy Weckwerth | Midwife | Maternity Services

    Daisy has been amazing from start to finish. She worked so hard to keep Lauren (my wife) informed and comfortable during our unexpected pregnancy. Lauren was admitted due to high blood pressure and subsequently was diagnosed with preeclampsia. Daisy has really been amazing going the extra mile with...
    Category: Above & Beyond

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    Avril Bath | Nurse Colposcopist | Women's Health Unit - Colposcopy

    Jemma O'Grady | Healthcare Assistant | Women's Health Unit

    I have a very low pain threshold and these two amazing nurses kept me calm and made me feel I could get through the procedure - which I did with my dignity mostly intact! They chatted away to me and held my hand while still being professional. Huge thanks to them x
    Category: Customer Care

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    Sharon Crook | Speciality Co-ordinator | Neurology

    I wish to nominate this extremely helpful woman for a well deserved WOW! award. A few years back I was diagnosed with an incurable disease that has affected me physically and mentally. Due to the worry of this disease, I speak to Sharon on a regular basis about appointments, tests etc. I'm a very ...
    Category: CARE (Representing our Trust Values)

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    Phoebe Davis | Healthcare Assistant | Ward F1

    Phoebe is a young healthcare assistant working on a very difficult ward - F1. She is always smiling and happy. She gives her all to those in her care and visitors alike. Always has time for a reassuring chat, again with patients and visitors. For someone so young she shows amazing tolerance and ...
    Category: Customer Care

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    AAU Team | AAU

    Emergency Department Team BNHH | Clinical Matron | Emergency Department

    Ward E1 Team | Ward E1

    I nominate Basingstoke Hospital because of the excellent care I received recently. Also, the food in my gluten free diet was very good.
    Category: Above & Beyond

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    Dispensary Team - BNHH | Pharmacy (Internal)

    The Basingstoke Pharmacy Dispensary team have gone above and beyond, dealt with extremely challenging conditions during the installation of our new pharmacy robot, all whilst maintaining an effective and timely service to the wards. They have been absolute stars and should be commended for their har...
    Category: Above & Beyond

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    Emergency Department Team BNHH | Clinical Matron | Emergency Department

    Dr Sam Hodgson | GPVTS | Emergency Department

    My 93 year old mother was taken ill at her home and the ambulance service was called. My daughter and I arrived with her at A&E Basingstoke at about 6 pm on Sunday 18th November. She was assessed immediately by Dr Charles, made comfortable and obs/tests were started. The care she received in ...
    Category: Customer Care

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    Ward E4 Team | Ward E4

    Both day and night staff on this ward were kind, caring, helpful and all very dedicated to their patients and work. A very happy atmosphere existed. Well done.
    Category: Customer Care

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    Diagnosis and Treatment Centre Team | Clinical Matron | Diagnosis and Treatment Centre (DTC)

    I was at the DTC in Basingstoke yesterday for a Colonoscopy and I would like to commend you on the friendliness and helpfulness of every member of staff I encountered. I was greeted by Karen (Staff Nurse) and each and every member of staff couldn't have done any more to make sure I was comfortable ...
    Category: Customer Care

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    David Townley | Orthopaedic Practitioner | Fracture Clinic

    Mr Kevin Conn | Consultant Orthopaedic Surgeon | Orthopaedics

    Fracture Clinic Team | Fracture Clinic

    I am very late letting you know of my appreciation of the care given to me earlier this year by the Consultant, Nursing staff and especially David in the plaster room. I was under the care of Kevin Conn and David Townley who looked after me through an episode of Diabetic Charcot Foot and were absol...
    Category: Customer Care

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    Candover Suite Team | Clinical Matron | Candover Suite

    This is an amazing hospital where the care is superb. The whole team (nurses, doctors, anaesthetist and his staff) were wonderful and I can't praise them enough. I felt safe in their hands and recommend this hospital.
    Category: Customer Care

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    Beverly Johnson | Healthcare Assistant | Candover Clinic

    I wouldn't have thought Beverly was a student. She's very confident, caring and gave the best care any person could wish for. I felt very safe in her hands. The hospital that ends up with Beverly will be very lucky. She seemed to know more than experienced nurses. She moved my bed, instead of m...
    Category: Customer Care

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    David Hicks | Equipment Library Co-ordinator | Estates - Medical Equipment (Internal)

    Medical Equipment Library Team - BNHH | Estates - Medical Equipment (Internal)

    The Tissue Viability Team would like to recommend the Medical Equipment Library, especially Dave Hicks, who has over the last few months took on board the job of maintaining the Trust's mattresses. We know that this was an added job to their workload, but would like to say a massive thank you to th...
    Category: Patient Safety

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    Ward C2 Team | Ward C2

    I wish to nominate the whole of the team on Ward C2. Each and everyone of the team; doctors, nurses, professionals and support staff provided me with the utmost skill, care and compassion. They are first class.
    Category: Customer Care

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    Josie Third | Staff Nurse | Candover Clinic

    I was in for a lumpectomy. Josie looked after me in the run up to the op, through the procedure to insert the wires which was troublesome! She was so friendly and looked after me so well, checking throughout if I was ok. Her lovely nature and chat kept me calm throughout and helped to put me at e...
    Category: Customer Care

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    Susan Douglas | Supt Radiographer | Radiology

    I received an appointment for 5th December to attend Nuclear Medicine. I was in great need of an appointment before this date. I telephoned NM on 22nd November and explained my health problem (cancer) to Sue Douglas. She was absolutely incredible and offered me an appointment for 11.30 that morni...
    Category: Above & Beyond

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    Ward E4 Team | Ward E4 (Internal)

    I would like to nominate the whole of ward E4 for this WOW! award. The Matron, the ward clerk, nurses, HCA's, therapy team, domestics and doctors. The whole team demonstrated trust values during a difficult period of increased incidence (PII) on the ward. The team work was impeccable and they pulled...
    Category: CARE (Representing our Trust Values)

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    Dr Claudia Lucca | Obs & Gynae Doctor | Women's Health Unit

    Dr Lucca was the only doctor to sit down and talk to me, she was so patient and attentive. The only doctor throughout my stay to make me feel equal. An amazing lady.
    Category: Above & Beyond

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    Ward D1 Team | Clinical Matron | Ward D1

    This week I had an elective procedure on my left knee and ended up staying on D1 for 48 hours post op due to a few complications. It was really important for me to get home as soon as possible post op as my husband was due to deploy to Afghanistan for 6 months 3 days after my operation and I wanted...
    Category: CARE (Representing our Trust Values)

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    Ward D1 Team | Clinical Matron | Ward D1

    Just to say a big thank you for all your help and support on my recovery; what great staff members.
    Category: Above & Beyond

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    Maria Palencia | Healthcare Assistant | Ward C3

    Maria was so kind and caring. She made me feel comfortable and hopeful throughout my stay; a credit to the nursing team in C3. I want to wish her all the best during the rest of her pregnancy. A truly wonderful woman.
    Category: Above & Beyond

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    Katie Banner | Staff Nurse | Ward E3

    What a wonderful kind nurse Kate is. She is possibly one of the nicest people I have ever met. She went above and beyond for me and my Dad. She supported me when I felt absolutely devastated. She looked after my Dad with patience, compassion and kindness. Even though tremendously busy we never ...
    Category: CARE (Representing our Trust Values)

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